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Legal Notice Your Rights

We built cerri88 to serve Indonesia with clear terms around data, access and account security. This page covers your rights, how we handle your information and how to reach us with policy questions.

Your data rightsAccount securityContact pathsLive casino and slots
cerri88 Legal Notice Your Rights
POLICY CONTACT

Reach Us About Legal or Data Matters

You have a direct path to our team for any policy, data or account-security question. Use the support panel when you are logged in, email us for a written record, or open live chat when staff are online—each channel reaches the same support queue, and we aim to respond within one business day for policy requests.

Support Panel Log into your cerri88 account, tap the support icon in the header and choose the legal or data-request category. Attach any relevant detail—account email, request type, specific data you want to see or delete—and submit.
Email Contact Send your policy question or data request to our support email address, listed in the footer of this site. Include your registered account email and a clear description of what you need—data access, correction, deletion or a legal clarification—and we…
Live Chat Open the chat widget at the bottom right of any page when the green indicator shows staff online. Legal and data questions are routed to a senior agent who can log your request, explain the process and create a formal…
DATA SECURITY

How We Protect Your Information

Account security, data handling and clear contact paths are the foundation of trust. We encrypt your password, payment details and personal information; restrict access inside our team to those who need it for account verification, fraud review or support; and give you control over your data through formal request channels.

Encryption & Storage

Your password is hashed, payment information is tokenized by the processor, and sensitive account fields are encrypted at rest.

Cookie Use

Essential cookies keep your session active; analytics cookies help us understand which lobby sections get visited most; preference cookies save your language and layout choices.

Data Retention

We keep your account information while your account is open and for a defined period afterward to handle disputes, chargebacks, audits and compliance requirements. Once that period ends and no legal hold applies, we delete or anonymize your data.

Your Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request deletion once your account is closed and any outstanding matter is resolved.

Legal & Data Questions

We collect your email, phone number, chosen password, payment details for DANA, OVO or GoPay, and device information like IP address and browser type. This data lets us verify your identity, process deposits and withdrawals, secure your wallet and meet anti-fraud requirements.

Log into your account, open the support panel and select the data-request category, or send an email to our support address with your registered email and request type. We will confirm your identity, then provide your data or process deletion after account closure and balance settlement.

We share only what is necessary: payment processors get transaction details to clear deposits and withdrawals, game providers receive session tokens to stream tables, and verification partners get identity fields to confirm your account. We do not sell your personal data to advertisers or unrelated third parties.

Essential cookies keep you logged in and are required for the platform to work. Analytics cookies track lobby visits and help us improve the experience; preference cookies save your language and layout. You can disable optional cookies through your browser, but blocking essential cookies will prevent login.

We retain data for a defined period after account closure to handle disputes, audits and compliance obligations. Once that period ends and no legal hold applies, we delete or anonymize your information. Contact support to confirm the timeline for your specific request.

If we determine that we cannot continue serving your area due to legal changes, we will notify you by email and give you time to withdraw your balance before restricting access. Monitor your registered email and check this page for updates to our service regions and policy terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.